📦 Return & Delivery Policy – AuroraMart BD

At AuroraMart BD, your trust and satisfaction matter to us. We are committed to delivering 100% original skincare and makeup products with a smooth and secure shopping experience across Bangladesh.


🚚 Delivery Information

  • We deliver nationwide across Bangladesh.

  • Orders are usually delivered within 2–3 working days after order confirmation.

  • 100% Cash on Delivery (COD) is available — pay only after receiving your product.

  • Advance payment is also accepted for your convenience.


🔁 Return & Exchange Policy

We encourage customers to check their order in front of the delivery person before making payment.

  • If the product is damaged, broken, leaked, or incorrect, you may return it immediately at the time of delivery.

  • No additional charges will be applied for returns due to damage or wrong items.

  • For hygiene and safety reasons, no return, exchange, or refund is allowed once the product is accepted.


✅ Return Eligibility Conditions

To qualify for a return:

  • The product must be checked at the time of delivery.

  • Any issue must be reported immediately to the delivery person.

  • Returned items must be unused, unopened, and in original packaging.


Thank you for choosing AuroraMart BD as your trusted destination for authentic skincare and makeup products. 💛
Your glow, our care.